Privacy Policy

Smart Flip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Smart Flip mobile application and website (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

Information We Collect

Information You Provide

• Account information: name, email address, and password when you create an account
• Property data: addresses, purchase prices, renovation budgets, and sale details you enter
• Contractor information: names, contact details, quotes, and payment records you add
• Photos and documents: images, permits, contracts, and invoices you upload to the app
• Financial data: budget line items, expenses, and profit calculations you record

Information Collected Automatically

• Device information: device type, operating system, and unique device identifiers
• Usage data: features you use, pages you view, and actions you take within the app
• Location data: approximate location when you use the Nearby Stores feature (only with your permission)
• Log data: IP address, browser type, referring URLs, and crash reports

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Smart Flip Service
• Create and manage your account
• Process and store your project, contractor, and budget data
• Send you service-related notifications and updates
• Respond to your questions and provide customer support
• Monitor and analyze usage patterns to improve the app experience
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: Third-party vendors who help us operate the Service (e.g., cloud hosting, analytics), bound by confidentiality agreements
• Legal requirements: When required by law, subpoena, or other legal process
• Protection of rights: To protect the rights, property, or safety of Smart Flip, our users, or the public
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you
• With your consent: In any other circumstance with your explicit consent

Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Portability: Request a portable copy of your data in a common format
• Opt-out: Opt out of non-essential communications at any time

To exercise any of these rights, please contact us using the information in the Contact Us section below.

Location Data

The Nearby Stores feature uses your device's location to show relevant hardware stores and suppliers. Location access is requested at the time you use this feature and can be revoked at any time through your device settings. We do not store your precise location data beyond the duration of your session.

Children's Privacy

The Smart Flip Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and notify you via email or an in-app notice for material changes. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Smart Flip